PRIVACY POLICY

Effective Date: 02/15/2020

nDepth Security, LLC ("nDepth Security", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us through our website and services.

This Privacy Policy outlines how we collect, use, store, share, and protect your information.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

Full name

Email address

Phone number

Company or organization

Job title

Any additional information you submit via contact forms, scheduling tools, chat widgets, or intake forms

b. Automated Data Collection

IP address

Browser type and version

Pages visited and time spent

Device information

Cookies and similar tracking technologies

c. Call & Communication Metadata

Voicemails, call times, and SMS metadata when using AI-powered tools like Missed Call Text-Back or Call Connect

2. How We Use Your Information

We use the information collected for purposes including:

Responding to inquiries and service requests

Providing security assessments and consulting services

Booking appointments and managing CRM workflows

Improving website functionality and user experience

Sending security alerts, updates, and promotional content (opt-in only)

Legal and regulatory compliance

3. Sharing of Information

We do not sell your personal information. We may share data with:

Service Providers: CRM, scheduling, AI chat tools, analytics tools (e.g., Google Analytics, GoHighLevel, Nimble)

Legal Authorities: When required by law, subpoena, or to protect our rights and those of our clients

Business Transfers: In the event of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact site functionality.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us directly.

6. Security Measures

We use industry-standard encryption, access controls, and vulnerability testing procedures (including our own VAPT methodologies) to protect your information from unauthorized access or disclosure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request corrections or deletion

Object to certain uses

Opt-out of marketing communications

To exercise any of these rights, email us at [email protected].

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third parties.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

[email protected]
6700 Alexander Bell Drive, Suite 239, Columbia, MD 21046
(443) 741-1260